E-COMMERCE(CASE STUDY)KNIGHT IN SHINING TRUCKS

1)WHAT ARE THE INEFFICIENCIES AT KNIGHT BEFORE FLEET VIEW WAS INSTALLED?
anS:the company was experiencing fast growth by transporting variety of items.For them trucking is a large inefficient in industry, but you could not assure the safeness of their goods for traveling and delivering it to a clients.

2)WHAT INFORMATION DO MANAGERS HAVE NOW THAT THEY DID NOT HAVE BEFORE?

ans:that they have lack of information and communication that could not truck their trailers. They could not across to the accurate and timely information to their truckers and clients.

3)WHAT ARE THE INDICATORS FOR GREATER EFFICIENCY AT KNIGHT TRANSPORTATION NOW?

ans:the global positioning system which is their trucking device to monitor their trailers.

4) OF THE APPROACHES TO GAINING STRATEGIC ADVANTAGE DISCUSSED IN THIS CHAPTER, WHICH ONE APPLIES TO THIS CASE?

ans:the global positioning system for knight n shining trucks, because they can now transmitted calla,detect when trailer is hitched,and can trucks on more efficient routes and reduce the needs to drive around in search of an empty trailer.
5)CONSIDERING THE DEVICES AND SOFTWARE THAT KNIGHT USES, CAN IT KEEP AN ADVANTAGE OVER COMPETITORS FOR LONG?EXPLAIN WHY OR WHY NOT.

ans:yes...because company can now go to the website for checking their goods.
save and reduce the ratio of trailers.and spend about hour less daily than before.